Terms and Conditions

May Street Chippy – Takeaway Refund and Cancellation Policy

Last Updated: 21/02/2024

At May Street Chippy, we strive to provide our customers with the best possible service. Please read our takeaway refund and cancellation policy carefully before placing an order.

Refund Policy:

1. Order Accuracy: It is essential to review your order details carefully before confirming the purchase. We cannot provide refunds for orders placed incorrectly by the customer.
2. Quality Concerns: If you receive an order with quality issues or items not meeting our standards, please contact us immediately. We may offer a refund, replacement, or credit at our discretion.
3. Cancellation by Customer: Orders can be canceled within 10 minutes of placing them. Once our team starts preparing your order, cancellations will not be possible. To cancel an order, please contact our customer support team at [contact email/phone] as soon as possible.

Cancellation Policy:

1. Cancellation by May Street Chippy: In rare cases, May Street Chippy may need to cancel an order due to unforeseen circumstances, such as kitchen issues or delivery challenges. In such cases, we will notify you promptly and provide a full refund.
2. Force Majeure: May Street Chippy is not liable for any failure or delay in performing its obligations under this policy if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, natural disasters, or governmental restrictions.

Contact Information:

If you have any questions or concerns regarding our refund and cancellation policy, please contact us at:

• Email: maystreetchipshop@gmail.com
• Phone:  07541 202185

Note: May Street Chippy reserves the right to update or modify this policy at any time without prior notice. Please review this policy periodically for changes.

Thank you for choosing May Street Chippy!